The Shipperz Port – Privacy Policy

1. Introduction

The Shipperz Port (“we,” “us,” or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website, mobile app, or services (collectively, the “Platform”).

2. Information We Collect

We may collect the following types of information from you:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, shipping address, and billing address. We may also collect demographic information, such as your age and gender, but only if you voluntarily provide it.
  • Order Information: This includes information about your orders, such as the products you purchase, the price you pay, the shipping method you select, and your payment information.
  • Usage Data: This includes information about how you use the Platform, such as the pages you visit, the time you spend on the Platform, and the links you click.
  • Device Information: This includes information about the device you use to access the Platform, such as your IP address, device type, operating system, and browser type.

3. How We Use Your Information

We may use your information for the following purposes:

  • To process your orders and provide you with the services you request.
  • To send you marketing communications, such as newsletters and promotional offers. (You can opt out of receiving marketing communications at any time.)
  • To personalize your experience on the Platform.
  • To improve the Platform and our services.
  • To comply with legal and regulatory requirements in India, including those related to data protection and privacy (e.g., the Information Technology Act, 2000).

4. Sharing Your Information

We may share your information with third-party service providers who help us operate the Platform and provide our services. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes for which we disclose it to them.

We may also share your information with law enforcement agencies or other government officials in India if we are required to do so by law.

5. Your Choices

You have choices regarding your information:

  • You can opt out of receiving marketing communications from us at any time.
  • You can access and update your personal information through your account settings.
  • You can request that we delete your personal information by contacting us at help.theshipperzport.in. We will make reasonable efforts to comply with your request, but we may need to retain some information for legal or regulatory reasons.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

7. Children’s Privacy

The Platform is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at help.theshipperzport.in. We will take steps to delete the information from our systems.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Platform. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • WhatsApp: +91 93150 64224
  • Email: help.theshipperzport.com